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Ordering Please allow 2-3 weeks after placing your order, due to the availability of some items, there may be slight variations in appearance, I will contact you if needed. Retail Order online through this site or call to place your order, Leeann at ph. 740-626-2123, if you have any further questions. (Wholesale orders please contact me) Wholesale accounts are only available to qualified retailers; you must provide a copy of your business license or resale certificate number before we can fulfill any orders. Our entire inventory consists of one-of-a-kind or limited edition creations; Some items are sold in assortments of 5. Minimum order $100.00. Wholesale prices are 20% less of the online price. Discounts on orders over $200.00. Email your order to nature@horizonview.net or mail to: Simply Natural, c/o Leeann Yoakum, 907 Alexander Hollow Rd., Bainbridge, Oh 45612 - please include your telephone number and mailing address for shipment (must include street address - no PO Boxes) Payment We accept credit cards through our online shopping cart and accept money orders via US mail. We use Paypal for our shopping site, but you do not have to be a member of Paypal.com to purchase from us online. Note that returned checks incur a $25.00 fee. Shipping You will be charged for shipping costs with each order or partial order. All orders are shipped USPS Priority Mail or UPS Ground. We can also ship Overnight Delivery "only" if you request it. The purchaser is always responsible for shipping costs, which are included in our shopping cart. If you are an international customer, the shipping prices on our shopping cart will not be correct. For international customers, we will send you the price for shipping, usually with 2 options. You will be charged the actual cost of shipping. Returns We want you to be 100% happy with your order. If you are not pleased with any item you receive, you can: Return the item(s) in original condition with the original receipt/packing slip within 14 days for a full refund. Shipping costs are not refundable and you must pay for return insured shipping. Please email us before returning an item to let us know you are making a return to make sure it gets processed ASAP. Send returns to: Simply Natural, c/o Leeann Yoakum, 907 Alexander Hollow Rd., Bainbridge, Oh 45612 Repairs Leeann guarantees her creations against defects for one year. Excluded is damage from obvious abuse or mishandling (such as getting run over by a truck). If you need a repair, return the item with a note of where to send the repaired item -- just be sure to email us first so that we know to expect it! Please include $3.95 for return shipping costs. Thank you for shopping with us - enjoy !! |